News

SAP OUTAGE

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From Cerro Matoso, we want to inform all our suppliers that our Digital Technology team is working on a multi-year global program to update our ERP system. The first phase of the program is an initial SAP upgrade to a more current version and a migration to the cloud to improve system stability and security. As we move through this phase of work, there will be a seven-day major outage from 11:59 PM on Friday, November 11 to 11:59 PM on Friday, November 18 that will affect SAP users. That means SAP will not be fully available during this time. We thank all our contractors and suppliers for their understanding and support to the supply team for the resolution of any inconvenience or request during the days mentioned above. Assertive communication between the different parties is important to us in order to streamline processes.